Talent Advisor (Intermediate) - Tuition Programs

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We’re hiring a Talent Advisor II to lead he operational management of our tuition assistance and education benefits programs with a specific focus on EDAdvantage our education platform. In this role, you will ensure our education programs are delivered with excellence by providing a seamless, compliant and engaging experience for employees while maintaining strong vendor partnerships and operational oversight.

This position is ideal for someone who thrives in program logistics, platform management, and compliance oversight and is passionate about enabling access to continuous learning and development through tuition and certification programs. If you have a passion for enabling employee development through accessible education pathways, apply now!

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.

Relocation assistance is available for this position.

What you'll do:

• Contributes to the development and implementation of talent programs and solutions to address key business needs and strategies.

• Participates in projects from strategy to implementation.

• Provides research and leverages data insights to support talent deliverables.

• Delivers programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 2+ years of experience in human resources, with an emphasis on program and process development and implementation, or related experience.

• Knowledge of various human resources technology solutions.

• Excellent communication, presentation, and interpersonal skills.

• Uses technology, AI, and/or automation to work efficiently.

What sets you apart:

• Strong understanding of tuition assistance programs, education benefits platforms, and related compliance and tax considerations.

• Experience managing third-party vendors, including platforms, payment processors, or educational institutions.

• Operational mindset with a high-level of attention to detail and ability to manage high-volume, repeatable transaction with precision.

Compensation range: The salary range for this position is: $63,590 - $121,530.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.